Voca LabsRequest a Demo

For Indian Sales, Collections & Insurance Teams

Every call recorded, transcribed & in your CRM, automatically

Built for real estate, insurance, and sales teams tired of chasing agents to update the CRM.

Within 60 seconds of every call:

Full Transcript
CRM Summary
Follow-up task
Zero effort

The Problem

The Hidden Cost of Calls Nobody Logs

Deals lost to silence

Agent calls a lead. No note. Next agent calls same lead. Deal dies.

CRM that's always empty

Manual logging doesn't survive a real sales floor. Nobody does it.

Audit Nightmares

Retroactive audit prep requires 40+ hours of manual transcript review per investigation.

Tagging Id: #8829-21
SummarySENTIMENT: POSITIVE

Customer interested in Phase 2 luxury villas. Asked about the possession date (expected Dec 2025) and bank financing options. Follow-up scheduled for Tuesday to visit site.

Agent: SureshCustomer: Mrs. Khanna

Who Is It For

From Real Estate to Edtech Admissions, How Voca Labs Help You

Real Estate

Site Visit Management

Agents forget to update CRM after a long site visit. They don't remember specific concerns leads had about floor plans.

With Voca Labs: Every lead concern is captured on the follow-up call and pushed into Zoho, ensuring 100% accurate follow-ups.

NBFC / Collections

Compliance Monitoring

Quality teams can only audit 1% of calls. Threats or abusive language on either side often go missed until it's too late.

With Voca Labs: 100% of calls are analyzed for compliance. Immediate alerts for any red flags or collection protocol breaches.

Insurance

Policy Disclosure

Customers later claim that agents promised them things not in the policy. We have no quick way to verify the recorded call.

With Voca Labs: Searchable transcripts allow instant verification of disclosures made during the sales call in seconds.

Loan / DSA

Doc Collection Sync

Agents lose track of which lead promised which document. Important loan details get lost in manual scribbles.

With Voca Labs: Voca extracts 'Next Steps' like documents promised and creates tasks directly in the agent's dashboard.

Ed-Tech Admissions

Sales Objection Patterns

We don't know why students are dropping off at the payment stage. Is it the price, the course length, or the faculty?

With Voca Labs: Aggregate analysis of 10,000+ calls reveals the top 3 objections, allowing us to pivot our script in real-time.

What Voca Does

The dialer that thinks for your team

Records and transcribes every call

Cloud-based recording with zero latency. Transcribes Hinglish, Tamil, Bengali, and 19 other regional dialects with high precision.

AI summary in under 60 seconds

No more "Call ok". Get meaningful summaries that highlight intent, budget, and sentiment automatically.

Pushes into your CRM automatically

Native integrations with Salesforce, Zoho, LeadSquared, or even a simple Google sheet via Webhooks.

Pricing

Simple pricing for high-velocity teams.

Starter

  • 500 calls/mo
  • 22 Languages
  • Basic CRM Sync
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Professional

  • Unlimited calls
  • Advanced CRM Mapping
  • Sentiment Analysis
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Enterprise

  • Dedicated Server
  • On-prem deployment
  • 24/7 Priority Support
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FAQs

Frequently asked questions

No. Voca works at the carrier level — no bot joins, the call sounds completely natural to the customer.

Very. We specifically trained on Hinglish, Hindi, Tamil, Bengali, Marathi, and 17 other regional languages. Accuracy above 95% in real-world tests.

Zoho, Salesforce, LeadSquared natively. Any CRM via webhook. Google Sheets as a fallback.

Ready to see it on your calls?

Join 200+ Indian teams reducing their manual CRM work.

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